Hosting and server support.
Clear answers to your questions.

in the top menu Customer Panel link You can log in to your account using your registered e-mail address and password. If you don't have an account Create an account from page You can start the registration process. After logging in for your account and service transactions then review the options offered in your panel.

If you don't remember your password I forgot my password Use the link. Junk or spam when you don't see the reset email Also check the folder. If you cannot access your account, you can forward the problem you are experiencing to our support e-mail address.

After logging in to the customer panel, you can view the support options offered in your account. can check or destek@akdeshost.com.tr You can send an e-mail to. If you are writing about an existing service, You must use the e-mail address registered in your account and specify the relevant service. It makes it easier to associate the request with the correct account.

Regarding package selection, account access, technical issues and payment processes You can send your questions. Response and resolution time; the content of the request, the necessary It may vary depending on reviews and the service's support scope. on the same subject Sharing additional information through existing correspondence will help us follow the process together.

the relevant domain or service number, the error message you see, the problem Describe when it started and any actions you have tried before. For example, Instead of just “My site does not open”, at which address, on which device and in what way? It would be more descriptive if you stated that you saw an error. You can also add screenshots if necessary.

For your security, your account password, card information and single-use Do not share your verification codes. In screenshots or error logs Conceal any personal data, access keys and other confidential information before sending it.

When choosing hosting, you should consider not only disk space; the number of sites you will host, expected visitor density, processor and memory limits, traffic limit, together with your database needs and the requirements of the software you use. evaluate. A promotional site and a heavily used e-commerce site resource needs may not be the same.

Features such as SSL, e-mail, backup, control panel and technical support Also check if it is included in the package. Besides the first period price Review the renewal terms. By sharing your project and expected usage hosting options You can get information about.

Possibility of transportation; the software, database, control used by your current site. It depends on the panel and the technical compatibility of the hosting package to be selected. For evaluation, the infrastructure your site uses, the approximate file size, You can share your email accounts and special configuration needs with us.

Before starting the process, determine the scope of transportation, the fee, if any, and the planned passage. Clarify the steps. Your files, database and essential emails Take a current backup. You can use your old service before the checks are completed in the new environment. Not terminating it makes it easier to return in case of problems during the transition.

VDS is a server created through virtualization on a physical server. environment. Resources such as processor, memory and disk are subject to the conditions of the package you choose. It is defined according to . In physical server service, the hardware of a server is a single reserved for customer use; This option can be considered for projects that require broader hardware control.

When choosing, consider your budget, performance needs, growth plan and system Think about your management experience together. How resources are shared, licenses, Also check IP addresses and management support. VDS server and physical server You can review the service descriptions on the pages.

Backup and management scope depends on the selected service and package description should be evaluated. Whether there is automatic backup before purchasing, what data is backed up, how long the backups are kept and Find out under what conditions installation is possible. Keep a separate independent copy of your important data.

Especially in server services, operating system updates, security configuration, application installation and software debugging There may be responsibilities. Delivering the server in working order ensures that all your applications are It does not mean that management is also included in the package; Clarify in advance the scope of support you need.

On our domain name page current vehicle only Checks the format of the address you enter. This check is from another domain name. It does not verify that it has not been registered by or is available for purchase. Just because the format is suitable does not mean that the domain name is reserved in your name.

Exact availability and current fee should also be inquired through the registration infrastructure. The status of a domain name that appears available may also change until registration is completed. Before the transaction, carefully check the spelling, extension, registration period and renewal fee of the domain name.

Domain name transfer; extension, current registrar, and domain name transaction varies depending on the situation. Transfer lock before transaction, authorization if necessary code, registered contact information and extension-specific conditions should be checked. By sharing your domain name, you can get information about the suitability of the transfer, its fee and the steps to follow.

Domain name transfer and website migration are different processes. domain name changing the registrar; your website files, database or It does not automatically move your e-mails. If these services also need to be moved A separate migration plan should be prepared and evaluated while preserving the current DNS settings.

Your domain name is registered with the name servers or related domains reported for your hosting service. You can route via DNS records. The method to be used; DNS management depending on where it is kept, your website configuration, and your existing email service. should be determined accordingly. Use information from your service rather than a random IP address or nameserver.

Appearance of changes on different networks, DNS caches and records It may take time depending on factors such as duration. When changing nameservers Make sure that existing email and verification records are also present in the new DNS zone. If in doubt, ask for support before changing existing settings.

Yes. You can choose your package from the product page and place an order at the customer center. Current fees and payment options are shown in the cart.

Before making a payment, you must specify the scope of the service, the selected period, the total Check the amount, any additional fees, and tax information. Payment available methods are limited to the options offered on the transaction screen. Payment infrastructure and For explanations about the processes Payment and Return Check out the page.

Making the service available; type of order, verification of payment and Depends on required installation or security controls. Suitable for automatic installation The preparation time for services and servers that require special configuration is the same It may not be. Therefore, do not assume a single activation period for all services.

You can view delivery and access descriptions of your service in your customer panel and Check the notifications sent to your registered e-mail address. In your order If the specified period has been exceeded, contact us with your order number. domain name In transactions such as registration, the relevant registrar may also be required to complete the transaction.

You can view the period, payment and invoice information for your service in your customer panel. Check the relevant areas and notifications sent to you. Name, surname, Your trade name, address and tax information, if any, are correct and up-to-date Be sure. If you cannot access the invoice document or see errors in the information, write to us with the relevant transaction number.

Before renewal, the end date of the service, the new period fee and, if any, Review auto-renewal settings. The first period campaign price Do not assume that it is valid in different periods. Necessary for the continuation of your service Complete the payment and renewal steps before the deadline.

In your cancellation or refund request, the relevant service, order or transaction number and Provide a description of your request. Options available in your customer panel or write to our support e-mail address. Your cancellation request Also explain whether you want it to be implemented immediately or at the end of the service period.

For details of the process Payment and Return page and Terms of ServiceCheck out . Cancellation and refund are not the same process; regarding the outcome of your request Also follow the information. This summary does not limit your legal rights. Make a backup of the data you need before the service is terminated.